top of page

AGREEMENT: I fully understand and agree to follow and comply with the following Terms and Conditions. I agree to pay for the transportation service charges provided and set forth herein, including any damage to the hired vehicle.  

CANCELLATION: If, for any reason, the reservation is canceled less than seven days from the reservation date, then 50% of the total amount will be charged. For example, if the reservation was for $1,000 on January 10th, 2015, and it was canceled on or after January 3rd, 2015, we will charge $500 since it is less than seven days from the reservation date. If the reservation is canceled on the day of the reservation, then 100% of the reservation will be charged.                                    


DEPOSIT: I understand that a non-refundable deposit is required to reserve the vehicle for my event. I further understand that the deposit is non-transferable to a different time or date. I agree that all unpaid balances will be paid in full on or before the scheduled service date. If the balance remains unpaid, I agree that the scheduled services may be canceled at the discretion of ICON, LLC, and I forfeit any prepayments or deposits made.                                                                                                                                                                                                                                                                              DELAYS: Any delays caused by weather, road construction, accident, traffic congestion, or any situation that is beyond the control of ICON, LLC is not the responsibility of ICON, LLC and its affiliates and, as such, no credits or refunds will be issued as a result of such delays. However, we will allow you to make up the time by extending your reservation by the amount of time lost due to the unforeseen delay.

OVERTIME: The total charge for overtime is rounded up to the next hour (for example, if your drop-off time was 6:00 pm and you were dropped off at 6:20 pm, you will be charged for an additional hour). The overtime rate per hour may be slightly higher than the hourly reservation rate. The usage time for the contracted vehicle begins and concludes as specified in the reservation.  For example, if you rented the bus from 8 pm-2 am, this is a total of 6 hours. The vehicle will arrive for pick up by 8 pm and drop off at your final location by 2 am. It is the customers’ responsibility to plan their time accordingly and allow for the extra time needed for traffic, additional drop-off locations, and restroom breaks along the way. As such, I understand that overtime charges may result due to the aforementioned or other circumstances.  Please note:  You may have a different route that you would like the driver to take to get to your destination.  However, the driver must follow the route indicated in the vehicle's GPS. This is for the safety of the driver, passengers, and others on the road. All vehicles are equipped with a GPS tracking device which is used to monitor vehicle locations and track overtime. 

SMOKING POLICY: All our vehicles are non-smoking vehicles, and no persons are allowed to smoke in the vehicles. Failure to comply will result in a cleaning charge and a possible termination of service.  No refunds will be issued.


AIR CONDITIONING: All vehicles are air-conditioned. However, you may feel warm or hot due to the following scenarios: 

  • Standing in the bus restricts cool air from circulating throughout the bus. 

  • Opening and closing the main passenger door resulted in losing cool air. 

  • Drinking alcohol and dancing will contribute to feeling warm in the vehicle. 

  • Warm clothing

  • Extreme humidity will make it difficult for the A/C system to cool the air adequately. 


DRIVER COMMUNICATION: Please remain in communication (via cell phone or in-person) with our driver during the duration of the reservation.  


EMERGENCY EXITS: Opening or tampering with emergency exits in non-emergency situations is strictly prohibited. This includes the emergency passenger door release, ceiling hatch, and emergency window exits. Please do not lean on emergency doors and windows.


VEHICLE CARE: Please do not chew gum or place your feet on the seats. Please take additional measures to avoid food and drink spillage on the seats and floor.


LOST OR STOLEN ITEMS: Lost or stolen items are not the responsibility of ICON, LLC, and its affiliates. It is your responsibility to have possession of your belongings at all times and to make sure you take all personal belongings with you upon the conclusion of services. If the lost item is found, it will be kept for 30 days. Please make arrangements to pick up your item at our location. We are not able to mail or deliver your item.


RESERVATION CHANGES: To avoid confusion and delays, I agree to finalize all changes, including pick-ups, stops, and drop-offs, no later than 72 hours (3 days) prior to the date of the reservation. I understand that ICON, LLC is not obligated to update my reservation after such time. I also agree to communicate all changes within the stated period by replying to the confirmation email that I received when the reservation was originally made.


SUBSTITUTION: I agree that it may be necessary to substitute a selected vehicle, which will be at the discretion of ICON, LLC. The cause for substitution may include but is not limited to the mechanical breakdown of the original selected vehicle. The substituted vehicle may have different characteristics, such as exterior color, body style, interior colors, lighting, and design.

MISCONDUCT: Misconduct or abuse (verbal or physical) will not be tolerated and will result in immediate termination of service. No refund will be issued. Depending on the severity of the situation, ICON, LLC also reserves the right to remove all event members from the vehicle at a safe public place.


UNDERAGE DRINKING: I understand that underage drinking is not allowed on any vehicle. Underage drinkers may face serious consequences, including fines and arrest. If alcohol is brought into the vehicle, I agree that I am fully responsible for ensuring that everyone is at a minimum of 21 years of age. I further understand that ICON, LLC does not provide alcohol. I also agree that ICON, LLC may ask for a valid photo identification of myself and my guests. Failure to provide such identification may result in termination of service or removal of certain members from the event. No refund will be issued.

ILLEGAL ACTIVITY: Any illegal activity will not be tolerated and will result in immediate termination of service. No refund will be issued.

ALCOHOL CONSUMPTION: It is ICON Party Bus 'policy that customers using our services are responsible in their consumption of alcohol while using any ICON Party Bus vehicles. The possession, consumption, or use of alcoholic beverages during any service provided by ICON Party Bus may occur if all occupants are 21 or older. ICON Party Bus will not tolerate any behavior that could endanger the health and safety of its drivers and customers. Any irresponsible use of alcohol, including but not limited to underage drinking and binge drinking, will not be tolerated, and service will be terminated immediately.

STANDING: No standing or dancing is allowed while the vehicle is in motion, as doing so may cause bodily harm. Even though standing or dancing in a vehicle is not monitored or enforced, ICON, LLC, or its affiliates will not be held accountable for any injuries resulting from such actions.

DAMAGES: You are responsible for damages to the vehicle by your party during service, either willfully or accidentally. I agree that there will be a minimum charge of $100 for the repair of the vehicle. I further agree that any decision to make such repairs rests solely with ICON, LLC.

CLEANING CHARGE:  You are responsible for cleaning up the vehicle upon the conclusion of the service.  This includes food, drinks, and any other items that you brought with you for use during the services.  Trash bags will be provided by ICON Party Bus.  Failure to leave the bus in a usable condition will result in a minimum charge of $100 for a cleaning fee.  ICON, LLC reserves the right to charge this fee at its discretion.

TOLLS: Tolls are not included in the reservation total, and you will be responsible for any tolls that are incurred during the service.

bottom of page